Customer User Guides

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This page contains our User Guides & other supporting documentation about our E-Bike kits & components.

REV Hub Kits User Guide

REV Bafang Kit User Guide

REV Battery Care

REV Warranty

Bafang dpc14 colour display (standard display provided with our MID-DRIVE kits)

LCD3 Guide V2.0 (standard display provided with our HUB motor kits)

Google Rating

4.7

REV Electric Bikes

4.7

Damian Jones

03:57 19 Jun 18

I had a bike converted to electric at my home. Friendly, efficient, great product. It was all good.

De Anarky

00:21 23 May 18

RevBecca is the best converter of bikes to electric. The only ebike retailer in Australia to design and deliver an electric bike mechanic course. Past secretary of ATA EV GROUP and just a sound operator. Knowledgeable and honest. Best in the business.

Sandi Miller

03:45 10 Apr 17

Super-heroes! Recently had my bike converted by this dynamic duo and it has changed my life!! Living in the hilly region of Warrandyte my 250w motor now makes riding up hill and down dale a pleasure rather than a show-stopper. I can now get out and about around town and leave my car in the garage - which is healthier for the both me and planet! Great service and great gear - it all just works.

Chris Hooley

06:25 13 Nov 15

REV Bikes gave me all the time and advice I needed to get my bike tailored to exactly what I required. The flexibility and combinations of parts available was really surprising, meaning I didn't have to put up with a "one-size-fits-none" kit. And I was really stoked to be able to use my own bike and not have to buy another one! This first bike has clocked about 2,500km and is still going strong. Meanwhile, I'm working on my third REV-sourced project; just for fun.

Rebecca Lee

02:10 20 Oct 15

High quality motors, controllers & batteries, including custom built e-bike batteries. Fantastic customer service, with neat and professional fitting of kits onto normal bikes. These people are definitely both passionate about and highly experienced in working with electric bikes, including repairs and battery repacks. They will build your perfect e-bike, much cheaper than buying one off the shelf. Give them a go, you won't be disappointed!

David Milner

12:25 01 Mar 16

Absolutely top quality people to deal with. Rebecca really knows her stuff and diagnosed the issue with my bike almost instantly. Very fair prices and super helpful with advice and ongoing help.

Gary

00:04 06 Sep 18

The old e-bike set up on my partners bike had started to play up. We had planned a trip to central Australia. I contacted REV bikes they did a great job replacing the old setup and had it fixed 3 days before we head off my partner is wrapped she just loves the bike. Thank you Rebecca.

Christopher Sun

06:56 31 Oct 18

Way overpriced ebike kits

Tom Roberts

00:16 10 Nov 18

Great customer service and great product. Thanks!

Maurice Aspinall

07:06 05 Feb 19

HI Rebecca Just returned from my first ride,YESSSS. Also would like to say thank you so much for all the effort and trouble you went to To give me the bike that I wanted, also the friendly and expert advice that you shared With me was so much appreciated. I look forward to many years of enjoyable riding. Best wishes Maurice

Steve Fleming

11:27 11 Feb 19

I've been buying kits and batteries from Rev Bikes for years. Very competent, knowledgeable and professional. Highly recommended. RevBecca is awesome!

Susan Vanhoudenhoven

08:14 13 Mar 19

Love this place. Not pushy ,give lots of explanations and give you space. After service is also great.Would recommend

Tony Parker

08:06 13 Mar 19

Great Service and Product Tony Parker

Katherine Masiulanis

08:41 13 Mar 19

I had my bike converted to electric by Rev, and it has been fantastic! Gives me a choice over how hard I choose to work on the bike, as I use it for commuting. Team is very responsive and repairs are reasonably priced.

Rosalie Morgan

10:24 13 Mar 19

Our retro-fitted REV Electric bike is ace! It has become our second car. It's heaps powerful enough to carry my daughter (in a child seat) and son (with his bike hitched up with a FollowMe tandem tagalong) up the steep hill to our house. REV Bikes has always been helpful when we needed to adjust the set up to suit our needs. Thanks REV!

Jennifer Gibson

20:34 13 Mar 19

Revbecca did an awesome job on my e-beast, she retro fitted a more powerful motor onto an existing e-bike and now I get to work in the same time on my bike as when I drive. She’s incredibly helpful and spent ages talking us through all of our options. Definitely recommend for a tailored personal service.

Elise Berry

21:49 13 Mar 19

A very friendly, helpful and great little company. Nothing is too much trouble and aftercare service is excellent. They converted my existing bike into an eBike and I'm thrilled with my newfound freedom! Had a slightly more powerful battery fitted which gives me peace of mind to go anywhere for a comfortable distance of at least 100km and can highly recommend them to anyone interested to do likewise. Sent from my iPhone

Bruce Skilbeck

04:09 14 Mar 19

I purchased an electric bike from Rebecca at REV Electric Bikes. Rebecca's spent heaps of time explaining the various types of bikes. I was able to test ride a couple of bikes before making up my mind which bike I would purchase. REV arranged for a Giant Bike to be purchased and delivered to them and they fitted the kit to it. The bike has been excellent and the service at delivery was great. I am a very happy customer

Rick Crompton

05:43 14 Mar 19

I have great experience with Rev Bikes, Beck is a key person and did a fabulous job in advising and building me Rev Bike electric onto my bike. It has been a great success and I enjoy riding with it. I have clocked up nearly 1000Km and worn out two back tires. I am very happy to recommend Rev Bikes to anyone looking to going electric on a bike

Bioptic Driver

09:11 14 Mar 19

If you have a special project, these are people you must get to do it ? They have expert knowledge, friendly, professional and love what they do. This makes all the difference. They did an awesome job fir my electric cargo bike that was my primary means if Transport. It needed to be 200% reliable and it was. You can’t do better and do take the time to let them give you options and do it methodically.

Ted Houston

00:47 12 Apr 19

As a 60 plus male with coronary disease, I was scared of riding my bike again. Yesterday I rode 25 kilometers knowing I could "turn on the electricity" if need be. Beck was great to deal with, and she had great product knowledge. I will recommend her business to family and friends. I feel fitter already

gemarja lomas

04:30 20 Apr 19

Great work to convert an adult full size stand up cargo scooter to a versatile electric vehicle. Loads of torque to get up hills and very reliable. Rebecca and the team are always available to answer questions and resolve any challenges. I have recommended friends and colleagues. A highly professional service.

Juan Manuel Botto

04:27 28 Jun 19

Totally recommended. A really nice bike shop with cheap prices but most importantly, with amazing staff. They were so kind and nice with me that I will never forget them! Rebecca is an angel! Thanks for everything again!

05:43 14 Mar 19

04:09 14 Mar 19

20:34 13 Mar 19

02:15 18 Oct 19

A business for whom the customer clearly comes first. Many thanks to Rebecca and Paul for keeping this 82 year old mobile.

Tom Slattery

09:30 16 Nov 19

Service with a smile and great positive personality nothing any trouble thank you from a country customer.

Otto Astl

09:35 16 Dec 19

Got myself a brand new bike fully decked out with Beck’s electric kit. Best bike I’ve ever had. Runs super well. I now ride it to work near the CBD most days. It’s so good having the electric drive take the edge off the ride home from the South-Westerly’s. Most of all, you feel like you’re getting more out of life by riding along the beach and the Yarra with lots of coffee shops to choose from along the way. Way better than sitting in traffic in a cocoon called the car. Highly recommend Beck and her team.

Catherine Deveny

22:23 18 Dec 19

We are a huge ebike household here are one of very loved bikes which was a converted Lekker hit some major trouble. None of our regular ebike mechanics could help but Stu from Velo suggested Rev. Excellent service from start to finish. This particular bike will now be going back to Rev for all it's needs for the rest of it's days. What a find!

Meredith Stevens

05:25 07 Jan 20

Love my ebike! Rebecca and crew did a fabulous job. Lots of consultation and good advice prior to converting my beloved old giant. Heaps of fun to ride - great to know I can still get up those hills on the way home from a ride!

Anita Ellis

02:07 25 Jan 20

All I can say is that Rev Bikes knows what customer service is, and they have great products to back it up. I picked up my conversion yesterday and have already been on a 30k ride with the boys ( you know the ones that ride fast and hard). Kept up ok. Still got lots to learn to be fully confident but having the ebike makes it so much easier. Thank you Rebecca and the team.

Deborah Kelly

09:43 19 Mar 20

Murray Saunder

07:53 09 Apr 20

Revbecca’s response to my email enquiry was: “The bike looks straightforward enough, it will end up a beauty once we've given it some wings!” From there I knew this was going to be a good experience! Product knowledge and customer service cannot be faulted. From enquiry to a bike with “wings” was under a week. Thanks Rev! My wife is looking forward to rediscovering cycling.

WAYNE COMYN

08:38 27 May 20

Very knowledgeable and friendly. I had my bike converted and their attention to detail and service are outstanding.

WAYNE COMYN

22:28 30 May 20

Very knowledgeable and friendly. I had my bike converted and their attention to detail and service are outstanding.

Wendy Gaylord

00:07 12 Jun 20

I finally have my cycling life back now that I have this fantastic eBike. It's as if it was made specifically for me. Being able to buy from a local business and being able to test ride it made for a great buying experience. Bec really knows her stuff and obviously loves what she does. This is the place to buy an eBike or to have your current bike converted to one.

John Perkins

10:48 09 Jun 20

Rebecca was fantastic. The electrification of my oldish bike is fantastic. She knew what I needed and provided the best option. Cannot speak highly enough of Rev Bikes and Becca!

Alan Titcher

01:19 19 Jun 20

Rev-Bikes is awesome as I had to go into there shop last week with a few minor problems with my ebike and they fixed it with no drama or fuss. Extremely happy with the professional service and knowledge of there electric bike conversion products Great Work

Ross Clark

05:12 27 Jun 20

Thrilled with the 250 Watt rear hub conversion to my hybrid cycle. It was a pleasure dealing with Rebecca as she is very knowledgeable and very helpful.

Jenny Purvis

03:09 11 Jul 20

Rev bikes provided good advice, a great product and quick service. Thanks!

Russell Matchett

23:31 24 Jul 20

Thanks to Rebecca and the team at Rev bikes. Great overall experience from quote to pick.

Len Davidson

21:00 26 Sep 20

Very professional. Great product great advice.

Ben Hillier

09:58 15 Oct 20

Bec professionally installed bafang motor and battery at my place in rye. Was a pleasure to deal with at every stage. I’d highly recommend REV electric bikes to anyone who wants to convert to bicycle to electric. Ben St. Andrews beach

Brendon Sue

19:59 24 Oct 20

Had an absolute awesome experience with Rev EBikes Their knowledge was fantastic, no question was to hard to answer, the explanation on bike up was first class & after i went for the test ride & asked for something to be twicked there wasn't one argument Rebecca made the change straight away without any questions, fantastic customer service. I would recommend anyone thinking of getting an EBike or considering getting a pre-existing bike modified to give REV-Bikes a call you wont be disappointed

Marie Flanagan

06:19 04 Nov 20

Rebecca’s knowledge of electrical conversion made decision making very easy, I am now able to ride up hills at ease on my Tern folding bike and particularly love the fact that my bike is not really heavy weighs approx 15kgs with battery can also take seat out with battery for a lighter lift into car very happy thank you Rebecca love it

Uttam R

23:56 06 Nov 20

Good place to fit your bike with electric kit. Road legal kits are available and explained well by the staff. Detailed information, user guides and technical information available in the website. Responsive support.

Tim H

03:18 05 Dec 20

Great friendly service. Can't wait to pick-up my electrified bike.

M&D Harris

05:57 25 Jan 21

My (very) old electric bike was recently serviced by REV Electric Bikes. I found communications easy and staff very knowledgeable. I will return for future servicing or selection of a new bike, whichever comes first!

Nmnlad Nmnlad

01:23 02 Feb 21

Met these two lovely ladies very knowledgeable understanding. test rode a great bike. Two others ( customers)very happily purchased theirs at the same time. Would recommend for friendly efficient and great products

Paul Clark

08:56 02 Feb 21

Went for a few test rides today. Haven't ridden for 30 years, was a bit nervous Great having the bike path so close to the shop. The last test ride up hill to Rooks Rd on full power was a blast. Not much effort hunting down a lycra wearing racer like Mr Bean, had me smiling so much., total crackup. Rebecca is super friendly with great advice and information. She has some excellent youtube videos up. Probably good to have a watch before you go, to save her some time. Didn't really intend to buy a bike today, but haven't had such a buzz for years, instant sale. Very lucky to have this shop so close.

Leo Kao

06:35 03 Feb 21

I'd recommend anyone that is thinking about an electric form of transport to stop here first. Recently had my belt driven commuter bike fitted with a front hub motor. Rev-becca was extremely helpful, clear, communicative all through the whole process. Impeccable customer service even through post sale. Any issues were quickly ironed out and I am extremely happy and satisfied. Thank you Rev-becca and team.

Paul Clark

17:50 13 Feb 21

Went for a few test rides today. Haven't ridden for 30 years, was a bit nervous Great having the bike path so close to the shop. The last test ride up hill to Rooks Rd on full power was a blast. Not much effort hunting down a lycra wearing racer like Mr Bean, had me smiling so much., total crackup. Rebecca is super friendly with great advice and information. Didn't really intend to buy a bike today, but haven't had such a buzz for years, instant sale. Very lucky to have this shop so close.

Dean Oliver

22:15 05 Feb 21

Great products, great service & easy to get to.

John Peters

07:38 26 Feb 21

Whilst they did repair my battery they sacrificed my working battery charger in the process and charged me an extra $80 for a replacement. I understand that mistakes can be made, but it's how you respond to them that really matters. I asked for an explanation but never received one.

Henry Screen

00:14 29 Mar 21

Excellent products, service and expertise. Highly recommended!

Jimmy Naylor

02:58 11 Apr 21

I recently engaged Rev Bikes (Nunawading branch) to amplify my Norco Storm mountain bike with a Bafang 750 watt mid-drive system, 20 ah battery, hard-wired front and rear lights and a larger Lekkie chain ring. The build was completed several days before the quoted time, with the final look of the bike being much slicker than expected, given the amount of wiring and engineering match-ups to the existing drive train. Initially dealing with Revbecca, I was encouraged by them to specify exactly what my needs would be from the system, the (at times confusing) details being explained to me simply and cheerfully. The bike has performed smoothly and without issue thus far, the pairing of the electric motor, battery and accessories needing no attention from me. When I have called Rev with detailed questions about the system, they have been very helpfull in their after-sales service. Thanks Rev Bikes, for your old-school friendliness and cycle professionalism!

Michael K

08:35 11 Apr 21

I converted a good dual suspension mountain bike, into an awesome e-bike. Buying the same "named" bike would have cost me thousands more. There is nothing subtle about a 19.6 aH battery, but my bike still looks like a bike, feels like a bike, and gets me to work without needing a shower.

Helen Gwilliam

23:55 11 Apr 21

I had a conversion kit added to my recumbent Greenspeed handtrike. Rebekah was so helpful and enthusiastic, online and in person. The conversion has really changed my enjoyment of the trike. I can go further, my partner doesn't have to help me at steep points, I feel safer in traffic because of the boost. Just far more independence. Have just been for a trip to the High Country, cycling from the top of Mt Buffalo to Myrtleford, with battery still half-full at the end. Highly recommended.

Col Mornane

09:19 22 May 21

I recently had my pedal bike converted over to an electric assist bike by REV Bikes in Nunawading, it has made my cycling experience so much more enjoyable especially on hills. Rebecca and Kate were fantastic our whole experience with Rev Bikes has been amazing. Their customer service skills are excellent, as is their knowledge of converting standard bikes to electric assisted bikes. I would wholeheartedly recommend Rev Bikes to anyone considering converting their existing pedal bike to an electric bike. REV Bikes extensive knowledge in this field and their customer care and after sales service is excellent. You can deal with them in confidence. Well done REV Bikes, thanks for a quality conversion

Greg Connell

03:48 04 Jun 21

Fantastic service. Best in Victoria for E bike installation and service

Des Wynne

08:26 19 May 21

Great experience, exemplary service from Rebecca. No pressure, and a really good product

Samuel Maloney

02:44 10 Aug 21

Put me straight on to a local installer, who was very straight forward to deal with. Good on you REV.

Tanz YerLikeThat

02:05 16 Aug 21

Quote was $800-$900 to replace my eBike moped looking eBike. Asked battery shop and they exchanged batteries within the compartment for $200. REV took atvange of how I didn’t realise the compartment could be opened then switch out the existing 4 deep cycle lead-acid batteries with new ones. A “custom build” to lithium was a complete sham. Spoke with Michelle.

P Hale

08:46 18 Aug 21

Great bike shop that will modify your old bike into an electric experience.

Pablo Horacio Alvarenga

14:52 29 Aug 21

Simply the best ebike shop in Melbourne. Technicians are quite capable and get a good job done. I highly recommend this place as customer service is extraordinary.

Jill Scotson

04:54 22 Oct 21

Had an issue with my electric bike (not purchased from them). They quickly identified the problem and fixed it. Excellent service and knowledge by the girls. Couldn't be happier with the outcome. ? A big thankyou!

Ange & Lu

23:55 29 Nov 21

I'm not a complete newby, I do have some experience in bike mechanics etc. This field can be fairly beguiling for novices. I can say, that if you are considering an e-conversion, then you can approach Rev-Bikes with confidence. Their knowledge is extensive, their advice is honest and on the money, and they take pride in their work. A very neat conversion performed. And the product combination selection (motor, chainring, battery, and other) for the conversion completely satisfies the required use of the bike.

Andrew Boskovic

06:34 17 Jan 22

I've been keeping my eye on getting an eBike conversion for around 5 years now and specifically been eyeing out REV during that time. I've seen similar places sprout up over the years, some survive, some don't. The one thing I've seen with REV is they've been doing these conversions for a looooooong time - they know what they're doing, they've been around forever and they're going to be there in the years going forward ... why? Because they're actually really good. When I went in, I did have a rough idea of what I wanted/needed. But Rebecca was absolutely fantastic. Professional, skilled, knowledgeable and welcoming - and above all - comes with years of experience and clearly a passion for what she does. I've had my converted eBike for nearly a week now and seriously could not be happier. Superb service, loving my bike! And for anyone that's curious - go down for a test ride with REV. An eBike is an absolute game changer! Thank you Rebecca!

Peter

03:07 17 Feb 22

A big thanks to REV bikes for transforming my tired old bike to a 5 star cruiser ! . It’s early days yet and I haven’t done a big ride but managed to do a 25 km shakedown ride yesterday and the performance was awesome. The service at REV bikes was exceptional from start to finish. Rebecca was a wonderful help with all my stupid questions. Her patience and understanding of my requirements was spot on. She even let me ride not one but two different bikes on my first presentation to the store in Nunawading. I would not hesitate recommending REV bikes to my family and friends and will now be a loyal customer going forward. Many thanks - Peter L from Wantirna.

Bruce Langlands

22:42 19 Feb 22

Good communication with the installation. Great product would recommend to all over 65 year old bike riders like myself.Puts the fun back into cycling.

Deb K

21:43 23 Mar 22

Rebecca patiently explained and introduced me to the options available for my bike conversion. After testing mid drive and hub motors a few times, I was sold. They took my bike for a few days and transformed, as promised, my bike into a more versatile transport option. Thanks RevBecca and Adam. 2 years on and Rebecca is still looking after my bike with skill and welcoming smile. Thanks Rebecca for the your professional, awesome approach to customer service.

Deb K

06:12 05 Apr 22

Rebecca patiently explained and introduced me to the options available for my bike conversion. After testing mid drive and hub motors a few times, I was sold. They took my bike for a few days and transformed, as promised, my bike into a more versatile transport option. Thanks RevBecca and Adam. Great Service today, bike all tuned and ready for another few thousand kms. 2 years on and Rebecca is still looking after my bike with skill and welcoming smile. Thanks Rebecca for the your professional, awesome approach to customer service.

Deb K

06:15 05 Apr 22

Rebecca patiently explained and introduced me to the options available for my bike conversion. After testing mid drive and hub motors a few times, I was sold. They took my bike for a few days and transformed, as promised, my bike into a more versatile transport option. Thanks RevBecca and Adam. Bike serviced and tuned up today for another few thousand Kms of pleasurable riding. 2 years on and Rebecca is still looking after my bike with skill and welcoming smile. Thanks Rebecca for the your professional, awesome approach to customer service.

Anthony Thake

07:43 06 Sep 21

very pleased with the service and resulting e bike is great

Kim Wilson

00:28 01 May 22

I wanted to upgrade my old bike & not buy another bike, and from my initial contact with Rebecca on the phone I knew I had found the right place. Rebecca was great at explaining the upgrade options, the technical stuff & costs which gave me confidence they know what they are doing. Once I had the trial ride I was happy to proceed knowing what I was getting. I am looking forward to my newly transformed bike transforming my riding habits. A big thanks to the REV Bikes team.

Peter Mitchell

11:51 19 May 22

Just clicked over 16,300km on my converted Giant bike and I haven't had a single problem with it since having it done three-and-a-half years ago. The bike has been totally reliable and the REV service and advice has been simply outstanding. I cannot recommend them highly enough.

Michael Top

10:06 25 May 22

Rebecca at Rev Bikes is a true professional. Having failed in attempts to source a new electric tandem we sought Rebeccas advice on converting our 15 year old Apollo tandem. Despite some idiosyncrasies unique to tandems the installation of a mid-mount motor went without a hitch. Cabling was cut to length without any excess loops, routed to be as unobtrusive as possible, and professionally finished. A full explanation of the motor, display monitor and battery was given, together with relevant printed material. Nothing was too much trouble. An altogether pleasant and stress free experience. Can't recommend Rev Bikes highly enough.

Robert Wertheimer

07:09 20 Jun 22

REV turned my favourite touring bike into a vesatile 200km range tourer. It allows a lot more flexibility in the gear im willing to carry, the terrain I can tackle and the range of a daily ride. I can take one or both batteries off and revert it to a standard bike (with a couple of extra kilos). THe quality of REV's work is first rate, and the knowledge base is unbelievable. Cant recommend highly enough.

Dr Rowa Barashi

01:10 24 Jun 22

Rebecca was so lovely, she took me on a ride to show me a different type of e-bike, with different speeds. I would definitely go back and get it or electrify my vintage one.

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