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  • Shop
  • E-Bike Info
    • The Law
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Customer User Guides

Home » FAQ » Customer User Guides

This page contains our User Guides & other supporting documentation about our E-Bike kits & components.

REV Hub Kits User Guide  

REV Bafang Kit User Guide

REV Battery Care

REV Warranty

Bafang dpc14 colour display    (standard display provided with our MID-DRIVE kits)

LCD3 Guide V2.0   (standard display provided with our HUB motor kits)

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Google Rating
4.9
REV Electric Bikes
REV Electric Bikes
4.9
Damian Jones
Damian Jones
03:57 19 Jun 18
I had a bike converted to electric at my home. Friendly, efficient, great product. It was all good.
De Anarky
De Anarky
00:21 23 May 18
RevBecca is the best converter of bikes to electric. The only ebike retailer in Australia to design and deliver an electric bike mechanic course. Past secretary of ATA EV GROUP and just a sound operator. Knowledgeable and honest. Best in the business.
Sandi Miller
Sandi Miller
03:45 10 Apr 17
Super-heroes! Recently had my bike converted by this dynamic duo and it has changed my life!! Living in the hilly region of Warrandyte my 250w motor now makes riding up hill and down dale a pleasure rather than a show-stopper. I can now get out and about around town and leave my car in the garage - which is healthier for the both me and planet! Great service and great gear - it all just works.
Chris Hooley
Chris Hooley
06:25 13 Nov 15
REV Bikes gave me all the time and advice I needed to get my bike tailored to exactly what I required. The flexibility and combinations of parts available was really surprising, meaning I didn't have to put up with a "one-size-fits-none" kit. And I was really stoked to be able to use my own bike and not have to buy another one! This first bike has clocked about 2,500km and is still going strong. Meanwhile, I'm working on my third REV-sourced project; just for fun.
Rebecca Lee
Rebecca Lee
02:10 20 Oct 15
High quality motors, controllers & batteries, including custom built e-bike batteries. Fantastic customer service, with neat and professional fitting of kits onto normal bikes. These people are definitely both passionate about and highly experienced in working with electric bikes, including repairs and battery repacks. They will build your perfect e-bike, much cheaper than buying one off the shelf. Give them a go, you won't be disappointed!
David Milner
David Milner
12:25 01 Mar 16
Absolutely top quality people to deal with. Rebecca really knows her stuff and diagnosed the issue with my bike almost instantly. Very fair prices and super helpful with advice and ongoing help.
Gary
Gary
00:04 06 Sep 18
The old e-bike set up on my partners bike had started to play up. We had planned a trip to central Australia. I contacted REV bikes they did a great job replacing the old setup and had it fixed 3 days before we head off my partner is wrapped she just loves the bike. Thank you Rebecca.
Christopher Sun
Christopher Sun
06:56 31 Oct 18
Way overpriced ebike kits
Tom Roberts
Tom Roberts
00:16 10 Nov 18
Great customer service and great product. Thanks!
Maurice Aspinall
Maurice Aspinall
07:06 05 Feb 19
HI Rebecca Just returned from my first ride,YESSSS. Also would like to say thank you so much for all the effort and trouble you went to To give me the bike that I wanted, also the friendly and expert advice that you shared With me was so much appreciated. I look forward to many years of enjoyable riding. Best wishes Maurice
Steve Fleming
Steve Fleming
11:27 11 Feb 19
I've been buying kits and batteries from Rev Bikes for years. Very competent, knowledgeable and professional. Highly recommended. RevBecca is awesome!
Susan Vanhoudenhoven
Susan Vanhoudenhoven
08:14 13 Mar 19
Love this place. Not pushy ,give lots of explanations and give you space. After service is also great.Would recommend
Tony Parker
Tony Parker
08:06 13 Mar 19
Great Service and Product Tony Parker
Katherine Masiulanis
Katherine Masiulanis
08:41 13 Mar 19
I had my bike converted to electric by Rev, and it has been fantastic! Gives me a choice over how hard I choose to work on the bike, as I use it for commuting. Team is very responsive and repairs are reasonably priced.
Rosalie Morgan
Rosalie Morgan
10:24 13 Mar 19
Our retro-fitted REV Electric bike is ace! It has become our second car. It's heaps powerful enough to carry my daughter (in a child seat) and son (with his bike hitched up with a FollowMe tandem tagalong) up the steep hill to our house. REV Bikes has always been helpful when we needed to adjust the set up to suit our needs. Thanks REV!
Jennifer Gibson
Jennifer Gibson
20:34 13 Mar 19
Revbecca did an awesome job on my e-beast, she retro fitted a more powerful motor onto an existing e-bike and now I get to work in the same time on my bike as when I drive. She’s incredibly helpful and spent ages talking us through all of our options. Definitely recommend for a tailored personal service.
Elise Berry
Elise Berry
21:49 13 Mar 19
A very friendly, helpful and great little company. Nothing is too much trouble and aftercare service is excellent. They converted my existing bike into an eBike and I'm thrilled with my newfound freedom! Had a slightly more powerful battery fitted which gives me peace of mind to go anywhere for a comfortable distance of at least 100km and can highly recommend them to anyone interested to do likewise. Sent from my iPhone
Bruce Skilbeck
Bruce Skilbeck
04:09 14 Mar 19
I purchased an electric bike from Rebecca at REV Electric Bikes. Rebecca's spent heaps of time explaining the various types of bikes. I was able to test ride a couple of bikes before making up my mind which bike I would purchase. REV arranged for a Giant Bike to be purchased and delivered to them and they fitted the kit to it. The bike has been excellent and the service at delivery was great. I am a very happy customer
Rick Crompton
Rick Crompton
05:43 14 Mar 19
I have great experience with Rev Bikes, Beck is a key person and did a fabulous job in advising and building me Rev Bike electric onto my bike. It has been a great success and I enjoy riding with it. I have clocked up nearly 1000Km and worn out two back tires. I am very happy to recommend Rev Bikes to anyone looking to going electric on a bike
Bioptic Driver
Bioptic Driver
09:11 14 Mar 19
If you have a special project, these are people you must get to do it ? They have expert knowledge, friendly, professional and love what they do. This makes all the difference. They did an awesome job fir my electric cargo bike that was my primary means if Transport. It needed to be 200% reliable and it was. You can’t do better and do take the time to let them give you options and do it methodically.
Ted Houston
Ted Houston
00:47 12 Apr 19
As a 60 plus male with coronary disease, I was scared of riding my bike again. Yesterday I rode 25 kilometers knowing I could "turn on the electricity" if need be. Beck was great to deal with, and she had great product knowledge. I will recommend her business to family and friends. I feel fitter already
gemarja lomas
gemarja lomas
04:30 20 Apr 19
Great work to convert an adult full size stand up cargo scooter to a versatile electric vehicle. Loads of torque to get up hills and very reliable. Rebecca and the team are always available to answer questions and resolve any challenges. I have recommended friends and colleagues. A highly professional service.
Juan Manuel Botto
Juan Manuel Botto
04:27 28 Jun 19
Totally recommended. A really nice bike shop with cheap prices but most importantly, with amazing staff. They were so kind and nice with me that I will never forget them! Rebecca is an angel! Thanks for everything again!
Rick Crompton
Rick Crompton
05:43 14 Mar 19
I have great experience with Rev Bikes, Beck is a key person and did a fabulous job in advising and building me Rev Bike electric onto my bike. It has been a great success and I enjoy riding with it. I have clocked up nearly 1000Km and worn out two back tires. I am very happy to recommend Rev Bikes to anyone looking to going electric on a bike
Bruce Skilbeck
Bruce Skilbeck
04:09 14 Mar 19
I purchased an electric bike from Rebecca at REV Electric Bikes. Rebecca's spent heaps of time explaining the various types of bikes. I was able to test ride a couple of bikes before making up my mind which bike I would purchase. REV arranged for a Giant Bike to be purchased and delivered to them and they fitted the kit to it. The bike has been excellent and the service at delivery was great. I am a very happy customer
Jennifer Gibson
Jennifer Gibson
20:34 13 Mar 19
Revbecca did an awesome job on my e-beast, she retro fitted a more powerful motor onto an existing e-bike and now I get to work in the same time on my bike as when I drive. She’s incredibly helpful and spent ages talking us through all of our options. Definitely recommend for a tailored personal service.
Bruce Barber
Bruce Barber
02:15 18 Oct 19
A business for whom the customer clearly comes first. Many thanks to Rebecca and Paul for keeping this 82 year old mobile.
Tom Slattery
Tom Slattery
09:30 16 Nov 19
Service with a smile and great positive personality nothing any trouble thank you from a country customer.
Otto Astl
Otto Astl
09:35 16 Dec 19
Got myself a brand new bike fully decked out with Beck’s electric kit. Best bike I’ve ever had. Runs super well. I now ride it to work near the CBD most days. It’s so good having the electric drive take the edge off the ride home from the South-Westerly’s. Most of all, you feel like you’re getting more out of life by riding along the beach and the Yarra with lots of coffee shops to choose from along the way. Way better than sitting in traffic in a cocoon called the car. Highly recommend Beck and her team.
Catherine Deveny
Catherine Deveny
22:23 18 Dec 19
We are a huge ebike household here are one of very loved bikes which was a converted Lekker hit some major trouble. None of our regular ebike mechanics could help but Stu from Velo suggested Rev. Excellent service from start to finish. This particular bike will now be going back to Rev for all it's needs for the rest of it's days. What a find!
Meredith Stevens
Meredith Stevens
05:25 07 Jan 20
Love my ebike! Rebecca and crew did a fabulous job. Lots of consultation and good advice prior to converting my beloved old giant. Heaps of fun to ride - great to know I can still get up those hills on the way home from a ride!
Anita Ellis
Anita Ellis
02:07 25 Jan 20
All I can say is that Rev Bikes knows what customer service is, and they have great products to back it up. I picked up my conversion yesterday and have already been on a 30k ride with the boys ( you know the ones that ride fast and hard). Kept up ok. Still got lots to learn to be fully confident but having the ebike makes it so much easier. Thank you Rebecca and the team.
Deborah Kelly
Deborah Kelly
09:43 19 Mar 20
Rebecca patiently explained and introduced me to the options available for my bike conversion. After testing mid drive and hub motors a few times, I was sold. They took my bike for a few days and transformed, as promised, my bike into a more versatile transport option. Thanks RevBecca and Adam
Murray Saunder
Murray Saunder
07:53 09 Apr 20
Revbecca’s response to my email enquiry was: “The bike looks straightforward enough, it will end up a beauty once we've given it some wings!” From there I knew this was going to be a good experience! Product knowledge and customer service cannot be faulted. From enquiry to a bike with “wings” was under a week. Thanks Rev! My wife is looking forward to rediscovering cycling.
WAYNE COMYN
WAYNE COMYN
08:38 27 May 20
Very knowledgeable and friendly. I had my bike converted and their attention to detail and service are outstanding.
WAYNE COMYN
WAYNE COMYN
22:28 30 May 20
Very knowledgeable and friendly. I had my bike converted and their attention to detail and service are outstanding.
Wendy Gaylord
Wendy Gaylord
00:07 12 Jun 20
I finally have my cycling life back now that I have this fantastic eBike. It's as if it was made specifically for me. Being able to buy from a local business and being able to test ride it made for a great buying experience. Bec really knows her stuff and obviously loves what she does. This is the place to buy an eBike or to have your current bike converted to one.
John Perkins
John Perkins
10:48 09 Jun 20
Rebecca was fantastic. The electrification of my oldish bike is fantastic. She knew what I needed and provided the best option. Cannot speak highly enough of Rev Bikes and Becca!
Alan Titcher
Alan Titcher
01:19 19 Jun 20
Rev-Bikes is awesome as I had to go into there shop last week with a few minor problems with my ebike and they fixed it with no drama or fuss. Extremely happy with the professional service and knowledge of there electric bike conversion products Great Work
Ross Clark
Ross Clark
05:12 27 Jun 20
Thrilled with the 250 Watt rear hub conversion to my hybrid cycle. It was a pleasure dealing with Rebecca as she is very knowledgeable and very helpful.
Jenny Purvis
Jenny Purvis
03:09 11 Jul 20
Rev bikes provided good advice, a great product and quick service. Thanks!
Russell Matchett
Russell Matchett
23:31 24 Jul 20
Thanks to Rebecca and the team at Rev bikes. Great overall experience from quote to pick.
Len Davidson
Len Davidson
21:00 26 Sep 20
Very professional. Great product great advice.
Ben Hillier
Ben Hillier
09:58 15 Oct 20
Bec professionally installed bafang motor and battery at my place in rye. Was a pleasure to deal with at every stage. I’d highly recommend REV electric bikes to anyone who wants to convert to bicycle to electric. Ben St. Andrews beach
Brendon Sue
Brendon Sue
19:59 24 Oct 20
Had an absolute awesome experience with Rev EBikes Their knowledge was fantastic, no question was to hard to answer, the explanation on bike up was first class & after i went for the test ride & asked for something to be twicked there wasn't one argument Rebecca made the change straight away without any questions, fantastic customer service. I would recommend anyone thinking of getting an EBike or considering getting a pre-existing bike modified to give REV-Bikes a call you wont be disappointed
Marie Flanagan
Marie Flanagan
06:19 04 Nov 20
Rebecca’s knowledge of electrical conversion made decision making very easy, I am now able to ride up hills at ease on my Tern folding bike and particularly love the fact that my bike is not really heavy weighs approx 15kgs with battery can also take seat out with battery for a lighter lift into car very happy thank you Rebecca love it
Uttam R
Uttam R
23:56 06 Nov 20
Good place to fit your bike with electric kit. Road legal kits are available and explained well by the staff. Detailed information, user guides and technical information available in the website. Responsive support.
Tim H
Tim H
03:18 05 Dec 20
Great friendly service. Can't wait to pick-up my electrified bike.
M&D Harris
M&D Harris
05:57 25 Jan 21
My (very) old electric bike was recently serviced by REV Electric Bikes. I found communications easy and staff very knowledgeable. I will return for future servicing or selection of a new bike, whichever comes first!
Nmnlad Nmnlad
Nmnlad Nmnlad
01:23 02 Feb 21
Met these two lovely ladies very knowledgeable understanding. test rode a great bike. Two others ( customers)very happily purchased theirs at the same time. Would recommend for friendly efficient and great products
Paul Clark
Paul Clark
08:56 02 Feb 21
Went for a few test rides today. Haven't ridden for 30 years, was a bit nervous Great having the bike path so close to the shop. The last test ride up hill to Rooks Rd on full power was a blast. Not much effort hunting down a lycra wearing racer like Mr Bean, had me smiling so much., total crackup. Rebecca is super friendly with great advice and information. She has some excellent youtube videos up. Probably good to have a watch before you go, to save her some time. Didn't really intend to buy a bike today, but haven't had such a buzz for years, instant sale. Very lucky to have this shop so close.
Leo Kao
Leo Kao
06:35 03 Feb 21
I'd recommend anyone that is thinking about an electric form of transport to stop here first. Recently had my belt driven commuter bike fitted with a front hub motor. Rev-becca was extremely helpful, clear, communicative all through the whole process. Impeccable customer service even through post sale. Any issues were quickly ironed out and I am extremely happy and satisfied. Thank you Rev-becca and team.
Paul Clark
Paul Clark
17:50 13 Feb 21
Went for a few test rides today. Haven't ridden for 30 years, was a bit nervous Great having the bike path so close to the shop. The last test ride up hill to Rooks Rd on full power was a blast. Not much effort hunting down a lycra wearing racer like Mr Bean, had me smiling so much., total crackup. Rebecca is super friendly with great advice and information. Didn't really intend to buy a bike today, but haven't had such a buzz for years, instant sale. Very lucky to have this shop so close.
Dean Oliver
Dean Oliver
22:15 05 Feb 21
Great products, great service & easy to get to.
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A REV-bike is an informed e-bike choice

14 Station St, Nunawading Victoria 3131 Australia
rebecca@rev-bikes.com
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