Of course, you’re thinking “its a lot of money if it doesn’t work” or something similar. We understand its difficult to know who to trust in the electric bike space, as so many companies have come and gone over the past few years. We hope you’ll take some confidence from our customers, who generally rave about our products and service. Here are a few comments:
Rev, you continually surpass my expectations!
I’m still loving the bike conversion, especially now the Spring weather is here (well, occasionally here).
I can’t say enough good things about Rev-Bikes, in all my dealings with them they have been very approachable and happy to help. I have always believed that it should be easy to give good customer service when things are going well, it’s when there’s a problem that you really find out how far a business is prepared to go to help. When I needed a new wheel for my bike due to a controller failure, they personally delivered it to me the next day, to ensure that I was back on the road as quickly as possible. That’s what I call outstanding customer service.
I am very happy with the performance. I always ride sensibly so as not to attract the attention of the law I always pedal for the same reason. I never ride at maximum speed. I am getting about 65 – 70 KMS out of a full charge.
Greg – Blair Athol
I’ve been for a 6km test ride earlier today, recharged. Then a 13km test ride tonight, used 3AH and used it harder than I needed too for commuting. Fantastic little motor, can cruse at 200w and then it pulls up to 1200w going up hills. From how I feel it seems to take 2/3’s of the effort out of riding, so the 25km ride to work should be easy.
..The ride today went well, Blackburn North to Collingwood, cruised in at 30kph max and used 4AH to travel 22km in 52 minutes. Trip home is steeper, same distance 6AH in 56 minutes, average speed on the computer was 28kph with a max of 47kph (with pedalling in top gear on the flat). I may have had a faster average this morning but did not notice the function on the computer until tonight.
My best times riding in without the motor were 45 minutes going hard and 75 minutes home, so it is definitely faster. Noticed the Cycle Analyst has a total distance tracker, up to 66km already for 15AH, pretty cool device.
The recharge is pretty quick the 60% usage only took 2 hours to charge up tonight.
I noticed it varied the power from 50 to 300 watts depending on pedalling and hills… overall I am pretty pleased.
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